DirecTV
Overcharged $5 monthly for extra receiver, $129.66 not refunded

I was overcharged by DIRECTV $5.00 a month for an extra receiver. They would not only refund me because I didn't catch it soon enough. The total amount that I overpaid is $129.66. I know, I should have noticed it on my bill. However, I thought the extra $5.00 charge was for my DVR services. They had added the DVR services in my total payment and did not record it in the "details" section of the bill. What's sad is that I was a customer for over 7 years and was never late on a payment.

Company: DirecTV
Country: USA

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