DirecTV
Refused Credit for Unused PPV Sports Packages, $1100 Bill
- 05-13-2008
- 16
I had DirecTV for 5 years. DirecTV was unwilling to work with me on getting my bill down to an affordable level. Nowhere online or on my receiver did it say that after I ordered PPV sports packages I could not get at least a credit for the unwatched portions of those packages. Apparently you are supposed to go to the website and find this out before you order them over the receiver, I guess.
Anyway, I am left with an $1100 DirecTV bill that I refuse to pay. I told them they could keep their service, and I will never deal with them again. I now have Dish Network and like it, except that they do not have as nice equipment or as many sports and HD channels. The sad thing was that I was willing to pay them $700 to pay off my account, and they told me I owed them $900 and would not back down.
I figured a company would take the $700 and be happy, but I guess DirecTV does not think that way for some reason.
Company: DirecTV
Country: USA
Site: directv.com