DirecTV
Incorrectly charged a $450.49 cancellation fee

After having been a customer for over 5 years, DirecTV charged me $450.49 to cancel my account.

Even though their customer service department admitted that I should not have been charged the cancellation fee, they charged me anyway and would not let me speak to a supervisore - giving me a fax number instead.

Company: DirecTV
Country: USA

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