DirecTV
Incorrectly charged a $450.49 cancellation fee
- 02-16-2010
- 18
After having been a customer for over 5 years, DirecTV charged me $450.49 to cancel my account.
Even though their customer service department admitted that I should not have been charged the cancellation fee, they charged me anyway and would not let me speak to a supervisor - giving me a fax number instead.
Company: DirecTV
Country: USA