Direct TV
Direct TV has poor customer service for existing customers and does not try to improve relationships with customers

I closed with Direct TV to get a year due to their HD marketing. Nevertheless, after I improved having a DVR they included on another year of required funds without my permission or understanding. Browse the contact cautiously since the sales team isn't truthful. After I understood what transpired I called Direct TV. I had been requested to contact a number of different figures by various customer support brokers before somebody may help me. After achieving an individual who might keep in touch with me I had been informed "sorry but we can not allow you to". I've had inadequate support with Direct TV. It is sometimes challenging to have ahold of the person. While I've approved a Direct TV has provided I've experienced issues exercising my statement once the marketing has ended. It typically takes many telephone calls with lengthy delay times to opposite costs. I'm frequently provided wrong info from the well-meaning customer support broker which also results in more telephone calls. I'm disappointed that Primary TV has bad customer support for current customers and doesn't attempt to enhance interactions with clients.

Company: Direct TV
Country: USA
Site: directv.com

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