Direct TV
Charged for tech visit and added year for compatible box
- 01-22-2010
- 8
What a racket! I signed up for Direct TV a year ago and I have had nothing but problems. Unfortunately, I can't do anything about it because they bind you a 2 year contract that is a few hundred dollars to cancel! I have had poor reception and needed to pay $50 for a technician to come out and check it. Why would I have to pay extra to receive good reception from a service that I am paying for? The next round of frustration came when I bought a new TV (HD) and had to agree to another year added to the "agreement" just to have a box that is compatible with a new TV. What do you do? You can't cancel because of the fee and you can't return the TV. Then we decided to add TV in another room of our home! Simple enough... After 4 cancellations from our local installers Mastech we are still waiting for someone to come. 2 missed days of work and no apology or compensation from either Direct TV or Mastech. Call Directv and at least they stand behind their installers because they DO NOT stand behind their customers. I can't wait until I can cancel this service and urge everyone shopping for a television service provider to stay away from Direct TV!
Company: Direct TV
Country: USA
State: Georgia