Direct TV
Misled About High-Speed Internet via DirecTV and Billed After Cancelling
- 10-31-2009
- 16
The worst customer service ever! Their outsourced non-english speaking consultants lied and convinced me we could get high speed internet through direct tv - WRONG! I didn't believe it was legit and began investigating the very next day. I was right - they didn't know what they were talking about. They billed me $39.95 for equipment after I cancelled the service and then they really started a mess with AT&T (their internet partner). They sent me equipment too - and the customer service through Wirefly is worse than direct tv (if that's possible)
I have been on hold with these idiots for over 20 minutes now - do not ever use them!!! Go to Dish Network - they all speak english and don't lie to you.
Company: Direct TV
Country: USA
State: Colorado
City: Woodland Park