Verizon
Customers Told to Swap Receivers Between Rooms to Test Equipment

Why in the world does Verizon expect customers to move furniture, disconnect wires, take their un-working receiver to another room, disconnect the wires there and put their un-working box in that room to test and see if the receiver really does not work? Why can't they just use modern tech to find the problem?

Company: Verizon
Country: USA

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