Verizon FIOS
TV not working

I recently had Verizon FIOS installed. Four days ago my tv would not work. I called Tech support. They could not fix it and informed me that the receiver box was defective. They promised I would have a new box sent to me and I should receive it in one day, two the most. As of this time four days later I still have no TV. After waiting a half hour to get the first tech. On the phone. I tried again today and held on for half an hour and hung up.

Does anyone have any idea when I should receive this converter so I can at least watch the last games of the world series?

Company: Verizon FIOS
Country: USA
State: Massachusetts
City: Millbury

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