DirecTV
Quoted $198 Start-Up Cost, Then Told to Pay Extra $100

I asked about getting the start-up cost for 2 HD DVRs and another HD receiver reduced from $298 to $198. They ran my credit and said that since it was good, they could work with me and do that. Later I received an order confirmation charging me the $198 price, but with two HD receivers and only one HD DVR.

I called in to tell them, and they said I would have to pay the extra $100. I explained the conversation I had with a supervisor for over an hour the day before. The rep still would not honor the amount promised.

Company: DirecTV
Country: USA
Site: directv.com

  <     >