Verizon
Charged $79.99 to return set top box

Wish to return a set top box - unlike Time Warner which would pick up for free, Verizon wanted $79.99 or for me to deliver the box to an inconvenient location inaccessible in New York.

Really Lousy customer Service and no ability to have a supervisor address my claim - so I suppose no customer complaints.

Company: Verizon
Country: USA

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