DirecTV
Rebate Not Honored and Early Cancellation Fee After Overcharges
- 02-19-2009
- 4
The tail is wagging the dog here. Horrible customer service! Worst billing ever! No follow-through with complaints! Lies, lies, lies! They did not honor their rebate, and when we cancelled because of overcharges (several times) we were charged an early cancellation fee, which they have been doggedly trying to collect. We reported them to the BBB, but they snubbed the BBB.
Company: DirecTV
Country: USA