DirecTV
False Promise of No Contract, Then $150 Disconnect Fee

I was told by their representative that there was no contract to sign, nor was there an early disconnect fee. It turns out he lied, and they continue to call to collect a $150.00 disconnect fee. I gave them the date, time, name of the person I talked to and his location. I asked them to review the recording of our conversation and they would find out all he promised me. Ironically, they said they didn't record this call. I told them if they wanted $150.00 they should get it from their lying representative, because I would not be paying it.

Company: DirecTV
Country: USA
State: Kentucky
City: Brookside

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