Qwest
Beware

I requested a DirecTV / Qwest telephone and Television pack bundle last March. One-bill in the place of two, also it costs less! How do I FAIL? Several, many ways. To begin with, the specialist for DirecTV was a no show about the evening these were designed to arrived at my home - once they created me consider half of a morning off of function to become property for them.

Therefore, I reported and DirecTV offered me a $100 credit on my statement. Qwest, obviously, procedures the statement.

Qwest never recognized the credit. I called DirecTV customer support eight occasions and Qwest customer support nine-times previously 8 weeks. Every time, they assured me I'd be acknowledged the $100.

DirecTV swears they informed Qwest about this. Qwest claims, "yes, we observe it within the report, however it'll be shown in your statement the following month." Meanwhile, I settled every statement entirely, permitting a $100 credit, when I was directed to by Qwest.

Therefore, I come home from focus on Friday and you know what? Qwest requested DirecTV to turn off my support. After I called DirecTV, they appeared confused... Why?

DirecTV explained that, based on their documents, the expenses were current, as well as in reality they'd been overpaid by $37. I'd contact Qwest, however they maintain lenders' hours and therefore are inaccessible past 6pm pacific time.

Maybe you have been turn off for spending your statement promptly? Beware the pack, my friends...

Company: Qwest
Country: USA
Site: qwest.com

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