DirecTV
Cancellation policy/bundling

Approximately one month ago i went from bundling my services with Qworst to Concast.

With Qworst, i had phone, internet and television, the latter of which was via some arrangement they had with Directv. So when i cancel it all, Qwest kndly notifies Comcast of my action. Today i get a $69,95 bill from Directv for service for the last month, service they knew i had canceled because the billing manager guy i eventually spoke to — after a painfully circular argument with an unsympathetic underling who clearly had dealt with this exact complaint before — confirmed receipt, on 8/18/08 i think he said. Anyway, he offers to cut the bill by $20 bucks and, after i was assured that this would be the last I would ever hear from them, agreed to send the check, but for the time being i'm going to complain to anyone who'll listen. So thanks for the opportunity.

Company: DirecTV
Country: USA

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