DirecTV
Billed $69.95 for Service Already Cancelled When Leaving Qwest Bundle

TV & Radio

Approximately one month ago I went from bundling my services with Qworst to Comcast.

With Qworst, I had phone, internet and television, the latter of which was via some arrangement they had with Directv. So when I cancel it all, Qwest kindly notifies Comcast of my action. Today I get a $69,95 bill from Directv for service for the last month, service they knew I had canceled because the billing manager guy I eventually spoke to — after a painfully circular argument with an unsympathetic underling who clearly had dealt with this exact complaint before — confirmed receipt, on 8/18/08 I think he said.

Anyway, he offers to cut the bill by $20 bucks and, after I was assured that this would be the last I would ever hear from them, agreed to send the check, but for the time being I'm going to complain to anyone who'll listen. So thanks for the opportunity.


Company: DirecTV
Country: USA
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