DirecTV
Worst company to deal with

A Few Months before, I activated DirecTV. And everytime climate goes poor, Television did not function or many stations weren't functioning. We named the service and specialist examined their meal and informed us that since we'd a diminished top and also have a large pine, we'd not obtain a great support. Since I have wouldn't rebuild my home or reduce my pine, I named their customer support to determine easily might end my support together. The company called Ryan (Worker # U5272) was really rude and explained that I'd to-order move support that'll charge me $49 to determine if move of meal my work. As well as if this can not function, I still have to possibly live with this specific or, I've to pay for the first termination charge which is significantly more than $400. I am aware the first termination fee however, if the termination reason was the complex cause, they've TO renounce that charge. After I questioned him about this, he chuckled down and stated, "you can create a notice to the payment division however they might believe that you're crazy..." I had been also informed that since my warranty it over (60-days), each time I've some issues, I've to cover their support until I purchase guarantee. I truly hardly understand how the corporation may preserve their company. I'd not a problem with any wire businesses of course if there have been any specialized support, they arrived without any cost, set it for you personally. It's so-crazy that when you connected with this specific support, anything is the obligation. I gotta study just how to resolve the program but I'd never suggest this support or the corporation to anybody plus they really should alter their plan, their customer support brokers and crazy appropriate principle. I regret that I join this company so much.

Company: DirecTV
Country: USA
Site: directv.com

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