DirecTV
No Local Channels After Spring Tree Growth, $400 Cancel Penalty

I cannot receive local channels due to spring tree growth in my region. Before installation I asked if a site discovery would be necessary and was told it was not. I asked how long the contract was and was told one year. It is 2 years. I asked if I could cancel the subscription if, for some reason, the site position prevented me from receiving channels. I was told I could. Now I am told I cannot without penalties. The penalty to cancel the subscription is $400.

I inquired about internet service but was not informed how expensive it could be in my area. Internet service in my area requires an additional dish and up to $400 to receive the service. There are only 3 days to cancel the subscription without penalties... Hardly long enough to see if the service will work as promised. I would not and will not recommend Directv to anyone. I should have stayed with Comcast!!!

Company: DirecTV
Country: USA
State: Tennessee
City: Cosby

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