Sirius
Billing

TV & Radio

I HAVE BEEN A LONG TIME CUSTOMER OF SIRRIUS since the beginning AND I made the change because I didnt want to loose listning to Howard Stern Show. I have had nothing but problems since the beginning with there billing. They are constantly charging my card. I never signed up for automatic card payment but they continue to charge my account just about every 20 days. Over billing me and i bought another sirrius sattelite unit it was very static nothing but static not a clear signal took it back got anotherone static deck also had another subscription stopped the other account cancelled that one they never shut that one off i was billed for 2 recievers for 3 or 4 months till i finally realized that i was still paying for 2 recivers they gave me a credit for 2 months for over billing me for 4 months. Called sirrius after being on vacation for a week realized my account i cant acess it called sirrius the want to charge me $17.00 and $12.95 for a restart called the carribians billing to get my sirrius restarted then the customer svc james not very friendly to women asked to speak to the man of the house asked does that offed you what kind of a customer svc is that the account is in my wifes name not mine james of sirrius customer svc said we are now being sent to collections i signed no contract with sirrius i owe them nothing i pay month to month on my credit card any attorney want to take this one on. As far as iam concerned ive been overbilled at sirrius, customer service is a joke they dont listen, all i know is be carefull when buying a service like sirrius sattelite, ive been a customer of sirrius since 2003 i will no longer be a customer of sirrius.


Company: Sirius
Country: USA
State: Washington
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