Priceline.com
Filthy hotel and flooded room, only $10 off next booking offered

I booked and paid for two rooms (double bed non smoking) through priceline. The hotel was filthy, we were given three towels between two room and the hotel had no more. The person at the check in desk told us to bring our dirty ones and she would try to get them washed. The carpets were so nasty that we had to wear sandals in the room to keep our feet from being black.

Our first room took until almost 2 hours after check in time (3:00pm) to get. We had to get ready in this first room (king bed, 4 kids and 4 adults) we went to dinner and the hotel had a room ready when we arrived back at 9:30pm. This room flooded, including the carpets, the first time the toilet flushed. It was cleaned by the night front desk person and she expected us to stay in this room.

Well, we finally got into another room (king smoking) well after midnight. So 4 adults 4 children spent the night on two king beds using the same 3 towels. I can go on and on. This was a nightmare.

We didn't expect a luxury room but we did expect a clean place to sleep, shower and put our things while we enjoyed the beach and shopping. Priceline took about a month to send me an email offering me $10.00 off my next booking.

Priceline.com has no clue to what the real conditions are in the places they sell people on and they apparently don't care

Company: Priceline.com
Country: USA
Site: priceline.com

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