Orbitz.com
Orbitx is crap

Traveling & Tourism

Yesterday I spent about 20 minutes filling in all the info for five, $274.00, round-trip tickets from Dallas, Texas to Orlando, Florida. We were to leave Dallas about 7:05 am on May 15 and return from Orlando about 3:00 pm on May 22. I pressed the button for the final payment and got some message saying Orbitz.com was not going to do the transaction—not going to sell me the tickets for $274.00 each. I spoke with a supervisor, no better luck.

I called customer service and was told the price changed?!!!? Come on. I was told a ticket was $274. The customer service guy would be glad to sell me the same tickets for about $385.00 each&really?!? —no thanks.

I then went to Travelocity.com and bought tickets for $319.00, not as good as $274.00, but much better than your $385.00 offer.

This is called “bate and switch” and is illegal.

Of course I will never use Orbitz.com again.


Company: Orbitz.com
Country: USA
  <     >  

RELATED COMPLAINTS

Orbitz.com
Orbitz.com - AIRLINE TICKETS

ORBITZ.com
Leaves passengers STRANDED

Orbitz.com
Bad costumer service - orbitz.com

Orbitz.com
Orbitz will rip you off! - orbitz and delta

Orbitz.com
Awful experience - Customer Service

Orbitz.com
No tickets, no customer service

Orbitz.com
Orbitz - Customer Service

Orbitz.com
Never orbitz - airline tickets

Orbitz
Ripoff Overcharged My Account $235.00 for airline tickets

Orbitz.com
Credit from cancelled trip - AIRLINE TICKETS