TSP Travel and Priceline
Charged when no reservation was made

I attempted to make a hotel reservation through Priceline.com. After I did not get a confirmation number, I called both the hotel and Priceline to verify that the charge did not go through because it was a pre-paid Hotel price. After confirming I did not have a reservation or a charge, I rebooked the hotel directly. My credit card came down with a double charge, one from the hotel (correct), and one from TSP Travel.

Evidently, Priceline contracts with TSP to bill or whatever, Priceline still says I never made the reservation, but it is not their charge, so I have to fight with TSP to reverse the charge. The hotel says the same thing. They never got the money from TSP. TSP states I made it, so it can't be reversed! I would stay away from any business associated with Priceline or TSP Travel. I am now trying to get Amex to investigate and reverse it.

Company: TSP Travel and Priceline
Country: USA
Site: priceline.com, tsptravel.com

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