Westgate Resorts
Ripoff On Consumers Who Cancel Their Contract ripoff by charging you for any "sevice" they provide, which includes a $68.00 breakfast

After a 90 minute tour, which lasted over 5 hours, my wife an I tried unsuccessfully to tell them that we could not afford what they wanted, they kept coming down to a lower and lower price, until the found one we thought we could afford. We were rushed through a very intense meeting with a realtor, and then handed a briefcase for all the crap they gave us. This was on the 27 of June

No one ever mentioned that we had a "cooling off period" in case we changed our mind. We received an invatation to a breakfast for the new owners the next day.

Later that day, while we were having second thoughts, we found out that we could cancel the contract within ten days. We did it right then.

Westgate had made arrangements with us for $200.00 down, and the remainder in three predated checks. We requested that Westgate send us the additional three checks and return our deposit.

The sent the checks, then they started all the crap about getting out deposit back. First the said it would be mailed within 21 days. This was around the 10th of July.

Then I received a letter telling me that they required proof that my bank had paid they deposit. I complied with this latest requirement by fax on the day I got the letter.

Today is the 30th of July, and I called to find out about my check. I was told that at this time that I would be charged $68.00 for the Breakfast I went to. I asked them about the 90 minute (five hour) tour, and was told that I had been free to leave at any time, and they were not responsible for any of my time that had been wasted.

Do the math, if they do this to everyone who cancels a contract, and I am sure I am not the only one, they are making a killing. They kept my money for the amount of time that they did, and I would be willing to bet that it was in an account that makes money on interest.

So they kept my money for almost 30 days, then charged me an addidional $68.00 for a breakfast I could have gotten at Ponderosa, which was just across the road, for my entire famil, for half of what they charged.

We need to get the word out on this organization. This system needs to stop.

Thanks for your forum

Company: Westgate Resorts
Country: USA
State: Florida
City: Orlando
Address: 5601 Windover Drive
Phone: 8009259999

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