Westgate Resort
Collections Call Adds $178.03 After $1200 Paid on Vacation Package

Traveling & Tourism

Two years ago I was scammed into a Vacation Package at Westgate Resorts, Florida after I could not afford the time share and paid $1200.00 until July when my husband and I could not afford to pay the final $390.00.
In December a collections company called and I offered to pay $400.00 over 4 months but they refused. Today I received a call from Cheryl from Pinnacle Debt Collections in Alabama saying my balance is $623.00 which had an amount of $178.03, her charges added to the balance.
She gave me 2 options, either pay the balance in 2 payments or pay $190.00 and free myself of the contract and lose the $1200 already paid and to add to this she said that's how they get you when you sign the contract.
I have been in contact with Westgate, time and time again to resolve this issue and today I was told by Maria at the corporate head office that she will have someone contact me by tomorrow and she is not aware of Cheryl or what she had to say.
David Siegel President and CEO of Westgate Resorts said "The success of our company is due to the fact that we take care of our owners. I consider our owners our most important asset because I know that when we do our job correctly, they are our best sales people."
This would be my second vacation which they want to take away as well as the $1200.00 already paid and an additional $190.00 to free myself from the contract.
Mr. Siegel, how humiliating this situation is, a pure contradiction of your statement.
Please Mr. Siegel, put things right and just for the ordinary citizens of this country.


Company: Westgate Resort
Country: USA
State: Florida
City: Ocoee
Address: 2801 Old winter Garden Road Ocoee Fl 34761
Site: westgateresorts.com
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