Comfort Inn - Franklin North Carolina
Charged for internet access after I was first told it was FREE! They Charged Thirty-one Dollars for long distance call over AOL connection saying it was MY FAULT for logging on

Found this Comfort Inn over the Choicehotels on the internet. Asked for a QUIET, PEACEFUL location in the hotel. We were told that they could book us a NICE, QUIET ROOM with a VIEW of the western North Carolina mountains.

We check-in at four-thirty in the afternoon of June 26th and go to see our room. It's beautiful VIEW is of the parking lot and semi trucks. It was located on the second floor across from the stairwell that had a slamming door from hell. We listened to this for three hours and started thinking we has made a mistake and then out in the parking lot cars, vans painted with slogans of a Little League baseball team come pouring in. It seemed to be dozens and dozens of boys and a few adults checked in. Then the noise above our bed started. The sound of at least two or three boys jumping from bed to bed, this went on for two hours.

My wife wanted to check our e-mail, so I go to the front desk and ask if there would be a charge to log onto AOL. The clerk said certainly not. I proceeded to log onto AOL and my wife checked the e-mail. I tried to convince her that things would quiet down, but only got worst. I went to the Manager that was a dark skinned Indian from India and told him we wished to check out and he came to our room and said he needed to investigate the noise. I told him that I was not mentally challenged and knew what a bunch of rowdy kids sounded like, none the less he wanted to come in my room and I feel just to get a peek at my wife. He then stated he would REFUND US IN FULL!!!

Went to front desk to check out and was billed for one half a days rate. We were billed THIRTY-ONE DOLLARS FOR INTERNET ACCESS!!! I stated that it was a DAMN RIPOFF, he started saying repeatedly to stop cursing in front of children but not one child was present and further more I said DAMN RIPOFF only ONE time. Anyway I called him an thief over and over and left my wife to settle the bill before I lost my cool. And thats how we were ripped off by comfort inn of franklin north carolina.

Company: Comfort Inn - Franklin North Carolina
Country: USA
State: North Carolina
City: Franklin
Site: comfortinn.com

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