Hotels.com
Booked Sitges hotel with shared bathrooms, strange arrival

(Hotels.com Confirmation Number 79572783a)

A few days ago I booked a hotel in Spain through your website. The hotel was in Sitges Barcelona. I arrived from Los Angeles to attend an industry conference. All hotels were booked. Except one I found on your site for a reasonable price being most spiked their prices for the event.
I assume it was available because I read in its customer comments that bathrooms had to be shared. (not sure how this constitutes being called a "hotel" but. Ok). I received a confirmation (Hotels.com Confirmation Number 79572783a) twice via email and proceeded to think that everything was ok.

I arrived to the hotel from a long trip at 6pm. A middle eastern man standing on the side walk
claimed he was the hotel-caretaker and walked me upstairs. He walked me upstairs to a make shift
office in the top of the stairs.

Company: Hotels.com
Country: USA
Address: 10440 N. Central Expressway Dallas TX
Phone: 4693351150
Site: hotels.com

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