Hotels.com
Quoted price by phone but confirmation showed $83 more in fees
- 06-17-2011
- 11
I called Hotels.com to ask about the hotel I was viewing on their website. They made the reservation for me over the phone and told me the price of the hotel I wanted. They took my credit card info and then confirmed everything again including the price. I get my email confirmation to find out that they charge with the tax (not broken out) their fees that were never discussed.
Due to the $83 hike in price, it got me to look around and find priceline.com with out any BS. Final solution: Went directly to the hotels own site and booked at priceline's prices with a 10% off spring special!!! I am please and will talk crap on Hotels.com the rest of my life! Bait and Switch... Really? You're not better than that?
Company: Hotels.com
Country: USA
Phone: 8669258705
Site: hotels.com