Best Western Kissimmee Inn
Would not honor reservations, tried to rent me an un-rentable room

I had a reservation with the named establishment for a king sized bed for 3 days and 2 nights. When I checked in on the first date of my vacation, I was given a room with 2 queen sized beds, with no working lights. I was told that someone messed up my reservation, and they therefore could not rent me a room with a king sized bed. Regarding the lighting, they said I could wait until the following day (after I would have stayed one night in a room with no lights) and then they would have someone fix the lighting. The hotel was unwilling to do anything for me to make this better. The worst service I have ever received at a hotel in my life.

Company: Best Western Kissimmee Inn
Country: USA
State: Florida
City: Kissimmee
Address: 5196 W. Irlo Bronson Hwy
Phone: 4077873555

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