Gilbert L. Franklin
Ian travel services, hotels.com and restaurant rm las vegas nv i was double-billed for 2 nights at the luxor hotel hotels.com
- 10-22-2008
- 28
I booked a room at the Luxor Hotel, in Las Vegas, NV, thru Hotels.com. The dates booked were 9/28/08 and 9/29/08. When I arrived and checked in at the Luxor, I was told I did NOT have to pay them, as I had already paid Hotels.com, with my AMEX credit card, when I booked the room.
When I received my AMEX bill, there was the correct charge from "IAN TRAVEL SERVICES" for the two nights, as well as a duplicate Lodging charge for each of the same two nights under the title "RESTAURANT RM", showing the correct arrival and departure dates.
It is a double billing for the same two nights.
Company: Gilbert L. Franklin
Country: USA
State: Nevada
City: Mesa
Address: HOTELS. COM