Tripres.com
No consideration they just want the money

I made a reservation for a room in Primm Valley. I called to see if I could change the date on the room because I had a death in the family. I didn't want my money back, I just wanted to change the dates. The Cumstomer service girl was very rude, she told me there was no way they could change the date. I explained my situation, she told me there was nothing that she could do. So I just lost my money. This is very bad customer service. I could see if it was something that I could avoid, but I can't just tell people when to die. Then on top of all this, they had me on hold for at least 10 minutes, or more. I advise anyone that has a sick love one, or even think they are sick, please do not use this site. I don't see why they could not just change my dates for me.

Company: Tripres.com
Country: USA
State: Nevada
City: Las Vegas
Phone: 8002550372
Site: www.tripres.com

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