Hotels.com
Booking Site Pre-Filled Wrong Date and Refused to Change It

I booked a room, but didn't notice that the website automatically had inserted a date, I booked the hotel waiting to be asked what date I wanted, but it was not until after I had confirmed it did I realize it had booked for the wrong date. I immediately called them, but they would not change the date. I think the website does not ask you if you are sure on your dates or confirmation. I feel completely ripped off and frustrated with this kind of service.

Company: Hotels.com
Country: USA

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