Otel.com
Otels.com. Scam! - otels.com
- 05-17-2013
- 53
They changed the dates on my reservation then when I called customer service they were not only extremely rude they refused to correct the issue or refund my money when the reservation was set for a month out on there behalf I reserved the room for the same day I made the reservation and when I received my confirmation email the days of the week and dates were changed. All they could say was that I agreed to the terms. & I agreed to the terms on the dates I chose not the dates there computer switched me too... Very bad customer service. Big scam wish I would have taken a sec to read the ten too one bad reviews on all the review web pages. Beware no refund no nothing once you agree your done even if there computer makes a mistake holding u accountable for a room in another state on a date you won't b there.
Company: Otel.com
Country: USA