Priceline.com
Refused to cancel reservation made in error on keyboard

Traveling & Tourism

After entering information requested on the website I asked my husband to review it and see if it was correct. I then went to the bathroom. We were watching our granddaughter at the time. She must have pressed some buttons on the keyboard because when I returned the ticket information was on the screen. My husband had not reviewed the information and the dates were incorrect. I called Priceline.com and explained that the information had been entered in error and they refused to cancel the reservation. I explained that this was a mistake and the charges would cause hardship on my family and the agent said it was too bad. It seems hard to believe that I would have to pay for something that was ordered in error.


Company: Priceline.com
Country: USA
Phone: 8004300575
  <     >  

RELATED COMPLAINTS

Priceline.com
Name format on passenger page unclear, $30 per ticket name fee

Priceline.com
Billed $190 for a flight booked by mistake with several browsers open

Priceline.com
Hotel dates changed after card payment, refund and change refused

Priceline.com
Booked wrong hotel for anniversary and still charged us

Priceline
Rental Reservation Missing Information, Customer Service Refused to Help

Priceline.com
Ticket issued in garbled name, no refund, card charged by another company

Priceline.com
Duplicate Rental Car Charge of $647.20 After Booking Error

Priceline.com
Could not cancel mistaken hotel reservation made minutes earlier

Priceline.com
Hotel charged to stored card while only browsing prices