Priceline.com
Not customer orientated

After entering information requested on the website I asked my husband to review it and see if it was correct. I then went to the bathroom. We were watching our grandaughter at the time. She must have pressed some buttons on the keyboard because when I returned the ticket information was on the screen. My husband had not reviewed the information and the dates were incorrect. I called Priceline.com and explained that the information had been entered in error and they refused to cancel the reservation. I explained that this was a mistake and the charges would cause hardship on my family and the agent said it was too bad. It seems hard to believe that I would have to pay for something that was ordered in error.

Company: Priceline.com
Country: USA
Phone: 8004300575

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