Priceline.com
Name format on passenger page unclear, $30 per ticket name fee

I bought two airplane ticket from China to USA. At the passenger information page, the website does not point the first name is NOT family name. All Chinese people put family in first name position, and then, the last name is given name (Just open any Chinese people passport or use Google). Priceline doesn't put any notice at the website. This is fraud! When you get feedback information about name error from airplane company, Priceline will charge you $30 per ticket. You can see and feel this is premeditated fraud.

Company: Priceline.com
Country: USA

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