Ramada Plaza Resorts
A new twist in deceptive lies for high-pressure sales

Traveling & Tourism

More than a year ago, I put down more than $350 toward a deposit on the vacation pagage that is offered. I'm sure you know the one — a week hotel stay, cruise, etc. We were never able to go and did not pay the remaining $349 on the deposit.

Last night I received a phone call from the promotions department. It was quite possibly the rudest phone call I have ever received. The person made statements about the "status of my account" and stated I owed the balance. I informed him that I did not intend to take the vacation and would not be paying the remaining balance on a vacation that I do not intend to take. He continued to push, making statements about my not understanding the terms of my contract (which I have no idea what contract this would be).

After being pushed in this way, I stated again that I was not taking the vacation and that maybe I should ask about the status of my refund for the money I had already paid. He then made comments about how I need to learn what the term "nonrefundable" meant. He also made several other comments and then basically hung up on me.

I checked caller ID and immediately called back. The number was 954-351-0087. I explained what had just occured and was told that I would be removed from the call list. I asked if they really had recorded somewhere that I owed them money, and I was given a different "customer services" number to call. That number is 800-203-9783.

I called the customer service number and explained what had happened and asked if they had me down as owing money for a vacation that I do not intend to take. This person stated that the promotions department was probably just trying to get me to extend my deadline or make another commitment. I told her this was a very rude call and she did not seem surprised.

This morning I called back to the promotions department and asked for a transcript of the call from last night. The person took my number and is supposed to call back. I doubt that I will hear from them again.

I probably would not have pursued a refund of my original deposit and would have considered it a lesson learned. However, now I want my money back. If this company will use my original deposit as a reason to harrass me, I would at least like to give them a reason.


Company: Ramada Plaza Resorts
Country: USA
State: Florida
City: Fort Lauderdale
Address: 871 West Oakland Park Blvd
Phone: 9543510087
  <     >  

RELATED COMPLAINTS

Ramada Plaza Resorts Vacations
Ripoff, lied to me, told me I could get my money back and never did

Vacation Promotions
Vacation Promotions They promised a full refund and after half a year they still not refunded and they said they would not refund. New Port Richey Florida

Ramada Plaza Resorts
Called and we extended our vacation for an additional 18 months so we could take in 2008. Ripoff

Ramada Plaza Resorts Vacations
Ramada Plaza Resorts Rip Off

Ramada Plaza Resorts Orlando/Ft. Lauderdale Vacations
Rip off Took off with my money and want allow a refund

Ramada
Ripoff No Refund

Ramada Plaza Resorts
Vacation Package Scam! Ripoff

Ramada Plaza Resorts
Ripoff, deceptive and unfair trade practices

Ramada Plaza Resorts
Refused To Return Deposit Of Unscheduled Vacation, The company tried to steal $698 from me. Refused to give a down payment back when I canceled an open date vacation. Ripoff, Orlando

Ramada Plaza Resorts
Ripoff deceptive company