Cabins Of Sugar Grove
They make money off of keeping your deposit even if house is cleaner than you found it!

These cabins were nice enough, I suppose, but the whole deal was ruined after we got home and got what was left of our security deposit. We are extremely clean people, and as we always do when we leave a vacation rental, we leave the place cleaner than we found it. We were absolutely shocked when we got our deposit check back and saw that they charged an additional $62 cleaning fee. They said that it was due to the charge they received from their cleaning crew. Knowing the condition that we left the cabin, I wanted to talk to the cleaning crew. They never responded and I have to assume that they made the whole thing up as they never gave any specifics. They also tried to charge a fee for leaving late although the reason that we left the property late was that the next group into the cabin had blocked the driveway with a full size van because the driveway is not passable in the snow. Once this fact was proven, they reluctantly took the late charge off.

The folks that you will deal with are nice enough, but don't rent these cabins unless you are fine with the rental rate, the cleaning charge, and the loss of your deposit.

Company: Cabins Of Sugar Grove
Country: USA
State: North Carolina
City: Banner Elk
Address: Banner Elk, NC
Phone: 9197418481

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