Priceline.com
Hotel bid accepted for the wrong date and charged $25 to cancel

On August 18th I decided to try to secure lodging in Champaign, IL on November 2nd. I have used Priceline.com about a dozen times in the past and had much success with it.

I submitted 4 bids and each were rejected, which I have no qualms with. The 5th bid I submitted I got. I noticed though that somehow the date was for August 18th to August 19th.

I immediately thought I made the mistake, but I am sure I put the right date in. After reading all of the other computer errors others submitted with their usacomplaints.com on Priceline.com, I am certain I did.

I thought Priceline.com is a reputable business and they would just refund the charge. I was wrong. After several phone calls and emails, all they would do is cancel the reservation and charge me $25.

This is nothing compared to the other ripoffs I have read. I have disputed the charge with my credit card. Priceline.com is not the only game in town.

Jason
Rockford, Illinois

Company: Priceline.com
Country: USA
State: Connecticut
City: Norwalk
Site: www.priceline.com

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