Travelocity.com
Travelocity Charged for no Available Flight

I tried to book a flight for my daughter online. My debit card was immediately charged, but I never received a confirmation email. I then called Travelocity to ask about the fight. The customer service agent stated there were no fights available, and wanted me to try to book another flight. I stated that my debit card was charged, and I wanted that refunded. They said it would be removed within 24 hours. I called again today (27 hours after transaction), and they said it would be within 48 hours. Travelocity should not be charging for unavailable flights. I will continue to call Travelocity until my money is refunded. I would never recommend Travelocity, will tell other people the experience I had.

Company: Travelocity.com
Country: USA

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