Otel.com
Terrible! - Hotel Booking

Appalling! I booked a trip to San DIego a day in advance. Nowhere did it say that it was non refundable OR that there would be a cancellation charge! I cancelled an hour later after having severe abdominal pain. Got an email the next morning that there was a late charge. SPoke to customer service and they said it was non refundable! Wth? I am stopping payment and reporting this company to interpol!!!

Company: Otel.com
Country: USA

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