Otel.com
Couldn't honor reservation - OTEL.com

Two days ago, I booked a room at the MGM Grand, Las Vegas for 2 nights on June 12 thru 14. I came back to their website and couldn't find my booking. I called their customer service website and they said the provider cancelled the booking. He claimed that the rooms must not have actually been available. However, when I searched for that same hotel on those same days, the exact same rate was listed. When I complained, all they said was that the reservation couldn't be confirmed so it was cancelled.

Prices look good but I guess I'm going to Travelocity.

Company: Otel.com
Country: USA

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