Priceline.com
Rental car not held after flight cancelled, paid for 28 days

Rented a car for 28 days, when my flight was canceled and they couldn't get me out until the next day I called Priceline to make them aware that I wouldn't pick up my car until the next day and they told me they couldn't guarantee that they would have a car for me as it was over the 24 hours that they could hold it. Make me understand the logic. I rent a car and pay upfront for 28 days. I am paying for the day I am not using it and they can't hold it for 2 more hours. This company is unreasonable and the Customer Service people are like robots repeating the Company Policies. Never again Priceline

Company: Priceline.com
Country: USA

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