Priceline, Priceline.com - Name Your Own Price
No refund or proration for rental car returned two days early
- 06-02-2010
- 10
On the May 23rd I rented a vehicle for 5 days hours at Tucson, AZ international airport using Hertz but bought it through priceline.com. I returned the car early on 5/25/10 at 4.00pm at another location in Phoenix, AZ. Hertz put a $200 temporary hold on my account which later turned to a one way fee. Also priceline refused to refund the $149.00 I paid or prorate it for the 2 days I had it. I paid with my bank debit card. I contacted the priceline around the night of the 25th and they told me they couldn't refunded because of the agreement which I find outrageous. My employer had me return because they were getting me something else. So I'm out 350 dollars! Be careful with priceline with their prepay stuff. They don't refund they say I'll be more careful next time but. I believe this practice is wrong and the fees charged excessive. So I want my money back $350 or what's left after prorating for 2 days
Company: Priceline, Priceline.com - Name Your Own Price
Country: USA
State: Connecticut
City: Norwalk
Address: 800 Connecticut Ave
Phone: 8007742354
Site: priceline.com