Hhgregg/verizon
Not given what was promised

I invested more than 1 time discussing wireless telephones for my child. I eventually chose to allow her obtain the Droid 3 despite the fact that there have been 4g devices accessible JUST since the Verizon Rep. Explained used to do not need to be worried about information overages because it might get 4g for that price of 2g for $30 per month. It did warrant me allowing her obtain the older telephone because it still got the additional information (even when it had beennot used). The repetition required data, update, set anything as much as simply switch on Holiday and move information to new telephone. I particularly request him numerous occasions about information and having it put up with marketing subsequently bought alternative strategy (about 350 whole before I went out). I've now been coping with this information bundle experience since Dec. 26th. Verizon stated since its not the 4g it generally does not utilize return to repetition. I've handled repetition from Verizon/HHGregg on 12/26,27, 28,30th 2011 informed to call-in 7 days time for you to cope with the employers. January 3, informed thought it had been managed provide me till Mon I'll CALL YOU ATHOME, Again NO-RETURN PHONE. January 10th Named again-he is off phone tomorrow. Promotion works on Jan 15th. SUPER UNPROFESSIONAL! Today its simply the theory of it and that I WOn't be satisfied with less once the repetition for Verizon who understood their organization inside and out (his terms) guaranteed me the 4g for 2g information bundle then that's what I ought to get. Simply don't believe they are able to place you down and we will usually disappear. I wont -only for the simple fact you can't handle clients this way once you have created the purchase and got your cash. Want to exhibit up having a large register top of the shop simply to allow clients understand what happened. Unfortunate this may be the only means individuals get issues solved simply to allow you to disappear.

Company: Hhgregg/verizon
Country: USA
State: Ohio
City: St. Clairsville store/Zanesvil

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