Verizon Wireless
Charged for services not used

Telecommunications

I modified companies for my instant support on Nov 19. I shifted to TMobile from Verizonwireless, as Verizon's costs were getting excessive. I went right into a TMobile shop, as well as their team assisted me having a new telephone and support switchover. SLEEK! Okay, now the fun starts. I obtain a statement from Verizonwireless for $90.32. This really is from November 19 to December 18th, WHAT??? Per month of support that used to do not really have a merchant account together!!! I named many times (4) and spoke to various "customer support" people, actually administration, but which was a laugh! I described the problem, however they explained that it requires of a day-to "change" all of the data, to ensure that set me into another payment period together, and that I owed for that complete month. Additionally they mentioned when it had been not compensated, it'd ultimately visit selections and run-up late fees. No aid, no waiver of the costs, no discount, no NOTHING! I think it is exceedingly unjust to cost clients for support they didn't obtain.in light of all of the marketing bucks they spend looking to get individuals to register together, I really hope it had been worth the $90.32 to permanently tarnish my estimation of the support and status. Be warned!


Company: Verizon Wireless
Country: USA
State: Arizona
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