AT&T
Overcharged

Do not bundle with AT&T. It is time consuming and frustrating. There is too much confusion among the various departments when you bundle your products. With me, they overcharged me at least 168 dollars because they overlooked a bill I had already paid for my cellphones before I bundled my products.in order to make them aware of this, I had to make a number of calls to different departments—notably, I was shifted between ATT Telco and Wireless (Tellco claimed that Wireless had to credit me from their end, and Wireless had no idea what this meant). After an hour and a half on the phone, it still came down to the fact that this $168 error was being looked into, which, not surprisingly, is the exact same thing they told me about two weeks ago. Honestly, I wish I had staid with Charter. Please let me know if there is ever a class-action lawsuit against these folks!

Company: AT&T
Country: USA
State: California
Site: att.com

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