Comcast
Repair of company router now requires extra monthly fee

Comcast no longer supports or repairs their own equipment unless you pay them more money. What would be the point of me paying 40 dollars a month MORE for this company to repair their own equipment. I have to take care and upkeep my own equipment. I am really disappointed that yet another big business is finding more and more ways to charge people. There doesn't seem to be any point in complaining either... They are so big that they could loose a couple thousand customers and not feel it. Comcast sent me this wireless router because they wanted their own equipment in my home for the internet, so I put my own wireless router away. But believe me, I will be installing that router as this evening and leaving Comcast's equipment on their doorstep... At my convenience, of course. I am disgusted.

Company: Comcast
Country: USA
State: Washington

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