Century Link
Billed Every Month After Cancelling Account and Moving
- 07-07-2011
- 61
For several years in New Jersey I had Embarq/Century Link. I paid my bill every month on time. I moved out of state and cancelled my account in December.
I have received a bill from Century Link every single month. I no longer talk to service, I advise them to get a supervisor, then that person's supervisor. I have heard "it's a glitch in the system" to " I don't know why it can't be fixed" to "we don't fix that in house, and that company has to fix it".
Today I told service I'm done. I advised them I'm contacting the Better Business Bureau, and I wanted a name and address to send a written complaint within Century Link. I was told the service address, and I doubt that will help.
I did a Google search and this website came up. I will continue to search websites where I will put my complaint in writing.
Company: Century Link
Country: USA
State: New Jersey