T-Mobile
Out Of Warranty Fee

Lately the trackball on my Rim closed up. I named t mobile to determine what my choices were. They'd me examine the water damage label inside and stated so long as there is no water damage, the telephone was under guarantee and could be changed free of charge. The label was nevertheless all-white, therefore all was good-and they shipped me a restored phone along with a label for delivering them my telephone. A couple weeks later, there is $234 charge on my bill.in the beginning the client support stated they didn't possess the information on what it had been for, but following a little bit of calling, I came across it had been an "Out-Of Guarantee Charge". They stated the telephone I delivered them had inner display harm therefore the charge was billed. I've named and named and there appears to be nothing I will do. I maintain outdated telephones around in case. I'd not have decided to spend $234 to get a phone, particularly not really a used phone. This really is actually $100 significantly more than easily choose to go through the insurance I spend each month for. I'm attached and that I feel upset. I also feel hopeless.

Company: T-Mobile
Country: USA

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