T-Mobile
No Loyalty To Customers

I've been with T Mobile since 2000. I remained together despite the fact that I obtained bad sign support athome and nothing at the office. I've two traces on my strategy and am spending nearly $200 each month. Last March I acquired a statement declaring that I owed them one more $300. After I named about this I had been informed that I'd a damaged telephone I'd not delivered back for them. After shopping in my own condo I came across the telephone and quickly delivered it back. Weeks later the $300 was still on my payment plus they were threatening suspension. I named and talked to somebody who explained they did get the telephone but they couldn't consider the $300 down since it was placed on from the producer. When requested to consult with the maker I had been informed that there is no method to enter contact together. I requested to consult with a boss about that simply because I'd been with t mobile for such a long time and wishing to obtain some help. The boss was of no help. She explained there is nothing anyone might do and that I needed to spend the $300. Therefore obviously I requested to possess to telephone delivered back in my experience. There is no means I'd spend $300 to get a telephone used to do not need. T mobile wouldn't deliver the telephone back. The boss mentioned that there is no method for them to obtain touching the maker and so I needed to simply spend the charge. Only at that I informed her that I really could not perhaps proceed with t mobile after being handled in this method. The administrators questioned me easily would really like her to move me for their termination office. I had been so surprised. The corporation could be prepared to shed a respected client having a deal instead of renounce a $300 charge to get a telephone these were likely to renovate and market to another person. I had been actually hurt by this.

Company: T-Mobile
Country: USA
State: New York

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