Verizon
Phone Service Turned Off for Over 53 Hours After Bundle Change Request
- 03-03-2010
- 6
We called on 2/24/10 to make a change on our services, after Verizon had already over charged us on boxes. We wanted to go back to the original bundle that we started with ten months ago. From then on it's has been HELL! They turned off our phone Monday A.M. And we haven't been able to get an answer to when it will be back on. Its has been over 53 hours without a phone and my husband is a heart patient. We have made call after call on our cell phone and can't get anyone to tell us what is going on, or return our call. I have been on hold for many hours on the cell and passed from one person to the next and no one seem to know what they are doing. What is going on with this company? We are so frustrated as what to do next.
Company: Verizon
Country: USA
State: Florida
City: Bradenton