Metro PCS
Purchased a blackberry

I bought a Rim Bend 8330 from the nearby City Computers shop in Ohio, California, significantly less than 30 days before. Within my period of purchase I informed the sales affiliate to include insurance towards the telephone, in case because the phone did charge me over $300.00! In regards to a week 5 later, I had been on the family trip by which my relative bought the telephone also it wound up at the end of the swimming. I continued the web site to document an insurance claim (deductible $85.00), nevertheless when I completed processing the state, the insurer mentioned the telephone wasn't PROTECTED! I then travelled to my nearby CITY PCS shop where I'd bought the telephone, these were of NO AID and essentially stated there is nothing they might do. I subsequently named the client support telephone number 1888-863-8768; the broker explained that I'd have the ability to purchase the insurance in the nearby shop where I created the purchase, because it was inside the one month schedule because the day of purchase. I told them the nearby shop was providing me difficulty and declined to include the insurance on. The client support broker subsequently explained to test again, that we did and that I actually informed both sales affiliate and also the supervisor exactly what the customer support broker explained plus they stated it was not the case and customer support didn't understand what these were referring to.in either case, I DID SO obtain the insurance policy for this costly rim and was unfortunate to discover that no body could assist me or do something to correct the problem. They'd not take liability for that insurance not being put into the telephone or might they are doing something to better still really a unhappy client. General, my encounter with CITY PCS was terrible! I'd not recommend anybody buy any kind of support out of this supplier because they have TERRIBLE customer support and insufficient empathy within this period of financial uncertainty.

Company: Metro PCS
Country: USA
State: Florida
City: Miami
Site: metropcs.com

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