Icon Health & Fitness
Gold's gym do not buy their products! Gold's gym 480 treadmill stopped working after only 9 miles.! Walmart and icon do not back product

My son purchased the Gold's Gym 480 Treatmill from Walmart.com as a gift for me in early January. I had to rearrange some rooms to accommodate it, so I didn't start using it until the end of March. After walking only 7 miles the machine beeped 3 times and shut off. The control panel was frozen so left it for another day. The next day, I had a rough time getting the control panel to work, but it finally did so I walked 2 more miles and the same thing happened.

I called Icon customer service on 9/30 and was told that it sounded like the control panel was defective, but since the warranty was for only 90 days, they would SELL me a replacement panel for $150.

I then wrote to Walmart and to the manufacturer Icon Health & Fitness. Walmart never responded. Icon offered to sell me the replacement panel for 1/2 price. I refused their offer. Given the size and the weight of this unit, it's not something I can just bring back to the store! I would like them to replace the unit or refund my son's credit card.

This treadmill cost $400 and only lasted 9 miles!!! Do not buy anything from walmart or icon because they do not back what they sell!!!

Company: Icon Health & Fitness
Country: USA
State: Utah
City: Logan
Address: 1500 S. 1000 West
Phone: 8777764777
Site: workoutwarehouse.com

  <     >